OpenNashEarnings

Software · NYSE: NOW

ServiceNow earnings: results, call transcripts & KPI history

2 quarters · fiscal year ends December · next results expected around 27 Jan 2027

Investor relations ↗SEC filings ↗KPIs as CSV

Latest: Q3 2026

ServiceNow reported Q3 2026 subscription revenues of $3,988 million, up 21% year over year (20.5% in constant currency), and total revenues of $4,106 million, up 20.5% year over year.

ServiceNow beat the high end of its own guidance on every top-line and profitability measure. Subscription revenues were $3,988 million, up 21%. Non-GAAP operating margin was 32.5% and free cash flow was $822 million. GAAP net income fell to $277 million from $502 million a year earlier, partly because of acquisition-related costs and amortization. Management raised its year-end AI annual contract value target to $1.7 billion, up from $1 billion at the start of the year.

Read the Q3 2026 summary →

Quarters

KPI history

Revenue$4.1B+20.5% y/yQ3 2026
Q4 2024: $3.0B (worked out from the annual figure)Q4 ’24$3.0BQ1 2025: $3.1BQ1 ’25$3.1BQ2 2025: $3.2BQ2 ’25$3.2BQ3 2025: $3.4BQ3 ’25$3.4BQ4 2025: $3.6B (worked out from the annual figure)Q4 ’25$3.6BQ1 2026: $3.8BQ1 ’26$3.8BQ2 2026: $4.0BQ2 ’26$4.0BQ3 2026: $4.1BQ3 ’26$4.1B

Fourth quarter worked out from the annual figure.

Data
Q4 2024$3.0B *
Q1 2025$3.1B
Q2 2025$3.2B
Q3 2025$3.4B
Q4 2025$3.6B *
Q1 2026$3.8B
Q2 2026$4.0B
Q3 2026$4.1B
Diluted EPS (GAAP)$0.27−43.7% y/yQ3 2026
Q1 2025: $0.44Q1 ’25$0.44Q2 2025: $0.37Q2 ’25$0.37Q3 2025: $0.48Q3 ’25$0.48Q1 2026: $0.45Q1 ’26$0.45Q2 2026: $0.29Q2 ’26$0.29Q3 2026: $0.27Q3 ’26$0.27
Data
Q1 2025$0.44
Q2 2025$0.37
Q3 2025$0.48
Q1 2026$0.45
Q2 2026$0.29
Q3 2026$0.27

Fourth-quarter EPS appears once the press release is read; filings report it only for the full year.

Operating margin9.4%−7.4 pts y/yQ3 2026
Q4 2024: 12.6%Q4 ’2412.6%Q1 2025: 14.6%Q1 ’2514.6%Q2 2025: 11.1%Q2 ’2511.1%Q3 2025: 16.8%Q3 ’2516.8%Q4 2025: 12.4%Q4 ’2512.4%Q1 2026: 13.3%Q1 ’2613.3%Q2 2026: 4.1%Q2 ’264.1%Q3 2026: 9.4%Q3 ’269.4%
Data
Q4 202412.6%
Q1 202514.6%
Q2 202511.1%
Q3 202516.8%
Q4 202512.4%
Q1 202613.3%
Q2 20264.1%
Q3 20269.4%
Free cash flow$748.0M+29.4% y/yQ3 2026
Q4 2024: $1.4BQ4 ’24$1.4BQ1 2025: $1.5BQ1 ’25$1.5BQ2 2025: $526.0MQ2 ’25$526.0MQ3 2025: $578.0MQ3 ’25$578.0MQ4 2025: $2.0BQ4 ’25$2.0BQ1 2026: $1.5BQ1 ’26$1.5BQ2 2026: $473.0MQ2 ’26$473.0MQ3 2026: $748.0MQ3 ’26$748.0M
Data
Q4 2024$1.4B
Q1 2025$1.5B
Q2 2025$526.0M
Q3 2025$578.0M
Q4 2025$2.0B
Q1 2026$1.5B
Q2 2026$473.0M
Q3 2026$748.0M

Operating cash flow minus capital expenditure, from cash flow statements.

Q4 2024Q1 2025Q2 2025Q3 2025Q4 2025Q1 2026Q2 2026Q3 2026
Revenue$3.0Bd$3.1B$3.2B$3.4B$3.6Bd$3.8B$4.0B$4.1B
Gross margin78.7%78.9%77.5%77.3%76.6%75.1%70.7%70.5%
Operating income$374.0Md$451.0M$358.0M$572.0M$443.0Md$503.0M$162.0M$385.0M
Operating margin12.6%14.6%11.1%16.8%12.4%13.3%4.1%9.4%
Net income$384.0Md$460.0M$385.0M$502.0M$401.0Md$469.0M$298.0M$277.0M
Diluted EPS—$0.44$0.37$0.48—$0.45$0.29$0.27
Operating cash flow$1.6Bd$1.7B$716.0Md$813.0Md$2.2Bd$1.7B$587.0Md$839.0Md
Capital expenditure$253.0Md$205.0M$190.0Md$235.0Md$238.0Md$141.0M$114.0Md$91.0Md
Free cash flow$1.4B$1.5B$526.0M$578.0M$2.0B$1.5B$473.0M$748.0M
R&D expense$668.0Md$703.0M$734.0M$750.0M$773.0Md$823.0M$915.0M$956.0M

From XBRL data in 10-Q and 10-K filings. d derived: a fourth quarter is the full year minus the first nine months, and cash flows are year-to-date figures differenced.

10-Q and 10-K filings