Bank of America Q3 2026 earnings call: transcript, summary & key numbers

Hello and welcome everyone joining today's Bank of America earnings announcement. At this time, all participants are in a listen-only mode. Later, you will have the opportunity to ask questions during the question and answer session. You may register to ask a question at any time by pressing star 1 on your telephone keypad. Please note this call is being recorded. We are standing by if you should need any assistance. It is now my pleasure to turn the meeting over to Lee McEntire of Bank of America.

Thank you, Leo. Good morning, everyone, and thanks for joining us to talk through our third quarter results. I'm joined by Brian Moynihan, our Chair and CEO, and Alastair Borthwick, our CFO. As always, the earnings release and presentation are posted on the Investor Relations section of bankofamerica .com, and we'll reference those materials during the call. Before we begin, a quick reminder, during the call we may make forward-looking statements and refer to non-GAAP financial measures. These reflect management's current views and are subject to risks and uncertainties.

Those are outlined along with the relevant GAAP reconciliations in our earnings materials and SEC filings on our website. With that, I'll turn it over to you, Brian.

Good morning, and thank you for joining us today. Our third quarter results show the importance of a diversified company. The businesses closest to customers, wealth clients, and commercial clients, the Main Street businesses, show continued strength, higher loans and deposits, strong wealth management flows, higher NII, and better credit drove solid earnings, while the sales and trading revenue and investment banking revenue were lower.

We reported net income of $6.9 billion after tax and earnings per share of 91 cents. On slide two, we've adjusted those results to take into account the non-tax deductible regulatory settlement charge of $1.2 billion, which is a 17 cents per share impact. Three points to understand about the settlement. We understand the seriousness of compliance and we're responsible for getting it right. Second, we have invested billions of dollars in technology and dedicated thousands of employees to combat financial crime.

The team is far along with and committed to completing the work required to be addressed by the regulators. Third, we have committed the resources and the ongoing cost remediation is embedded in our company's expense base. Excluding the regulatory settlement charge, our net income was $8.1 billion, or approximately $1.08 per share, up from last year. Our leadership across our businesses and products and geographies allows us to meet more of each client's needs, deepen relationships, and drive growth across our company.

The connectivity between business units is strong and continues to be a competitive advantage. Now when we think about our results, it starts with the health and activity of our clients, which brings us to slide three. We believe at Bank of America our clearest economic signal comes from the daily activity of the 70 million clients and thousands of businesses at the bank with us. And the message has been consistent. Consumers continue to spend. With year-to-date money moving up 5 % from 2025, and you can see that in slide three, and that's similar to what it was for the third quarter and similar to what has shown up so far in early October.

Our business clients invested and hired selectively, supported solid growth in jobs and wages across various income levels in our customer base. Wealth clients remain engaged and continue to seek advice, while commercial clients use more of our lending, treasury, and payments capabilities. Payment volumes, digital activity, loan demand, and wealth flows all remained healthy. And you can see the digital activity in the slides in the appendix, as we always put in our results. The economic uncertainty that prevails in the geopolitical instability are always present.

But what our clients are actually doing is continuing to point to a resilient and growing economy, in the United States. That activity has produced organic growth across our company, coupled with great credit quality, and we show that in slide four. Slide four shows the initiative organic growth for the quarter. In quarter three, once again, we grew through both client acquisition and doing more with our current client customers. We added another 200 ,000 in the quarter of net new core consumer checking accounts.

We now have 39 million checking account customers. It's been nearly eight straight years of quarterly progress and growth. That's quite a flywheel. We opened more than 1 million new card accounts. And importantly, we grew our card balances nearly 5%, consistent with our medium-term goals disclosed at Investor Day. The focus on investment in that card product is producing results. Our wealth clients generated approximately $41 billion of flows during the quarter. We continue to add affluent and high net worth relationships across global wealth and consumer investments.

Across those businesses, clients entrust us with more than $5.7 1 trillion of their families' balances. Commercial loans grew across every single segment, from small business to business banking, the global commercial banking, the global corporate investment banking. That's from small businesses to largest companies in the world. Our treasury services, i .e. cash management relationships, also expanded. This bodes well for our loan growth that we'll talk about later, but also shows you the strength in the economy as these commercial customers continue to be active.

The growth that you see on this page reflects the investments in our people, our technology, our capabilities in digital, and our physical network. These deep relationships support earnings, balance sheet growth, and long-term shareholder value. For that overview, let me turn it over to Alistair for more detail in the quarter. Alistair Duggan

Thanks, Brian. I'll start with a few other income statement highlights on slide five. and as Brian said, momentum continued in our core banking businesses.

Consumer banking, wealth management, and global banking's commercial businesses drove most of the revenue and earnings growth while markets and investment banking revenue declined from prior periods. Equities delivered a record third quarter and reduced client activity and changing market conditions, including a major shift in interest rates, significantly affected our leading thick micro-businesses, including credit mortgages and municipals. And those declines more than offset growth elsewhere in trading. Revenue is approximately $30 billion, up around 3 % year-over-year, and an 8 % increase in NII and 17 % growth in asset management fees, more than offset lower investment banking and sales and trading revenue.

NII reached $16.6 billion on an FTE basis, up 8 % year-over-year, and was up $450 million from the second quarter. Net interest yield of 2.16%, improved 15 basis points year-over-year, and 8 basis points from the prior quarter, moving us closer to the 2.3 % medium-term target we outlined at Investor Day. Credit quality improved, capital and liquidity remained strong, and earnings remained solid. So let's turn to the balance sheet on slide 6, where you can see we remained strong and became more efficient, as evidenced by the improvement in our net interest yield.

Total assets were $3.4 1 trillion. That was down 2 % from Q2. Ending deposits increased $14 billion from Q2 and remained above $2 1 trillion. quarter end loans rose $34 billion to $1.25 1 trillion, and we funded that growth by reducing securities balances, while lower markets assets and higher deposits allowed us to reduce short-term wholesale funding, thereby continuing to improve the net interest yield. Loans have now grown for 10 consecutive quarters, reflecting continued activity across both commercial and consumer clients.

Global liquidity sources remained strong at $914 billion, and capital stayed well above regulatory minimums. CET1 was 10.9%, down roughly 35 basis points from Q2, primarily reflecting higher funded and unfunded loans, and a $3 billion reduction in CET1 capital. Capital distributions exceeded net income due to the regulatory settlement charge, and we also had a 1.8 billion portion of AOCI of AFS securities that impacted CET1 from higher rates. Our hedging continued to limit the AOCI effect of higher long-term rates on much of the AFS securities portfolio and a little less than half of the total Q3 AOCI decline related to cash flow hedges and did not affect CET1.

Despite the AOCI impact, tangible common equity ratio or TCE ratio was stable with the second quarter. We returned $8.3 billion to shareholders this quarter through dividends and share repurchases. And this combination of balance sheet strength and capital generation continues to support clients and shareholders. Let's turn to deposits on slide 7 where you can see they're at $2 1 trillion now, up $31 billion from the third quarter of 2025, despite our intentional runoff of $11 billion of higher cost deposits recorded than all other.

Global banking deposits grew 6 % and consumer deposits increased modestly with low interest and non-interest bearing balances up nearly 3%. GWIM deposits remain stable and well-priced. Our deposit mix remained attractive with non-interest bearing deposits accounting for more than 75 % of year-over-year deposit growth. We also remain disciplined on pricing with the total deposit rate rising just three basis points to 1.49%. Our focus on operating deposits and our low loan-to-deposit ratio allow us to compete on capabilities rather than price.

Clients value the safety and convenience we provide and a significant share of balances remains in relationship-based operating accounts and other low-cost funding. Our deposit franchise remains an important competitive advantage for us and continues to fund healthy client activity. Let's turn to the loan trends Brian mentioned on slide eight And here we show average loans up approximately 6 % year-over-year, led by broad-based gains in commercial. Wealth-related lending also remains strong, and card balance growth continues to improve.

Commercial loans increased 8 % year-over-year, with growth across every line of business, with small business up 2%, business banking up 9%, global commercial up 6%, global corporate up 10%. and GWIM custom lending was up 22%. Within that performance, global banking, international commercial loans grew 15%. And further, we saw broad-based middle market growth across the commercial banking segments in key sectors, including real estate, sports, technology, healthcare, and biopharmaceuticals. In consumer, card balances grew nearly 5%, while higher consumer real estate balances and small business growth were more than offset by lower auto balances.

Securities-based lending and wealth management grew 21%. Importantly, the growth remains consistent with our underwriting standards and credit discipline. It also supported another strong quarter for net interest income, which we show on slide 9. As I noted earlier, both net interest income of $16.6 billion and the net interest yield were up strongly from both Q2 and a year ago. Fixed-rate asset repricing and global markets activity both remain contributors, and commercial loans, card balances, and deposits have increasingly been the ones driving the growth.

Looking forward, we expect NII to improve sequentially in Q4 and again through 2027 based on anticipated modest loan and deposit growth and continued fixed-rate asset repricing. This outlook also assumes 325 basis point rate increases through June of 2027, so in December 26 and March and June of next year. At Investor Day last year, we shared an expectation we would deliver 5 % to 7 % NII growth in the medium term. And during the course of 2026, we've raised that guidance first to 7 % and then more recently to 8%.

Still expect to hit that full-year revised NII growth guidance of approximately 8%. And for 2027, we currently expect full-year growth of NII to be 8 % or more, higher than 2026, and again higher than our original 5 % to 7 % range. The banking book remains asset-sensitive. On a dynamic deposit basis, a 100 basis point parallel shift above the forward curve would be expected to increase NII by $1.4 billion over the following 12 months, and that's a touch higher than the second quarter.

When we turn to slide 10, we see expense. We reported expense of $19.7 billion, and that included the $1.2 billion regulatory settlement charge. Excluding that charge, adjusted expense was a little more than $18.5 billion, down nearly $100 million from Q2 and up slightly less than 7 % from a year ago. The year-over-year increase reflected higher revenue-related costs in asset management and equities, including incentive compensation and wealth management and brokerage clearing and exchange costs in equities, respectively.

We also invested in technology modernization, AI, client acquisition, marketing, and franchise growth. At the same time, productivity continues to improve as evidenced by our headcount. Even as we add headcount in our sales forces, our headcount was down nearly 3 ,500 from a year ago as we automate processes and simplify work across the company. This means we don't need to hire quite as many people to refill roles. We remain focused on investing where we see the best long-term returns while we continue to improve the productivity of the organization.

And we expect to return to operating leverage in Q4. From expense, let's move to credit quality on slides 11 and 12. And here you can see that credit quality remains stable and, in fact, improved modestly once again this quarter. Provision expense was approximately $1.3 billion, lower than Q2, and the net charge-off ratio improved to 44 basis points. Consumer credit improved in line with expectations. The 3.22 % card loss rate improved from Q2, and along with delinquencies declined for the sixth consecutive quarter on a year-over-year basis.

commercial criticized assets declined to their lowest level on a rate basis since 4q19 and non-performing loans also fell from q2 together these trends continue to point to a healthy consumer and commercial client base and credit quality with that credit backdrop let's now turn to each business beginning with consumer banking on slide 13. consumer delivered another Another solid quarter, combining the organic client growth and disciplined execution with continued investment in the franchise. Revenue rose about 4 % to $11.6 billion, and net income increased about 2 % to $3.5 billion.

Year to date results remain robust, with revenue up 5 % and net income up 10%. Year over year expense comparisons are tougher because we increased marketing beginning in in the fourth quarter of 25, ahead of new sponsorships and the relaunch of B of A Rewards with spending steady for the past four quarters. We opened 14 financial centers this quarter and plan to open about another 20 or more by year end. Since its May relaunch, B of A Rewards has enrolled nearly 6 million clients, deepening engagement across banking, cards, and investments.

And as a result of these investments, we've seen continued account openings and non-interest-bearing deposit growth, higher new card originations and card balance growth, and higher digital engagement and client satisfaction. The business produced a 50 % efficiency ratio and a 31 % return on allocated capital. And in consumer, it's our deposit franchise that remains a key strength, with average deposits of about $949 billion, marking a sixth consecutive quarter of year-over-year growth. Non-interest-bearing deposits grew more than 4%, while 59 % of balances remained in checking accounts, and 92 % of those relationships were primary accounts.

Consumer investment assets reached $664 billion, up 14%, supported by market gains and about $18 billion of net flows over the past year. Digital adoption reached new highs with over 50 million active users. 80 % of consumer households are digitally active, and digital channels generated 71 % of sales. Erica, Zelle, and AI-enabled tools are helping clients and helping employees to complete more activity faster and more consistently. That mix of relationship growth, digital engagement, and disciplined execution continues to strengthen consumer banking.

Turning to wealth management now on slide 14. This business continued to improve profitability through strong client flows, positive operating leverage, and higher margins. Revenue rose about 13 % to $7.1 billion, and net income increased 22 % to more than $1.5 billion. dollars. Pre-tax margin approached 29%, return on allocated capital reached about 28%, and operating leverage was strongly positive as client activity and market levels lifted asset management fees and NII. Client balances climbed above $5 1 trillion for the first time, up 9%, while AUM rose 12% to about 2.4 $1 1 trillion.

Quarterly net client flows were about $38 billion, including approximately $20 billion of AUM flows, bringing four-quarter AUM flows to about $74 billion. Growth was broad-based. Merrill added about 4 ,200 net new households with at least $500 ,000 in assets, up 17%. And the private bank added 470 net new relationships with at least $3 million under management. These results reflect strong demand for advice and our ability to attract clients and experienced advisors to the platform.

Banking relationships also deepened, as now 67 % of Merrill clients have banking relationships with us. Ending loans rose about 12 % to more than $280 billion, led by securities-based lending, custom lending, and mortgages. Private bank lending has now grown for 12 consecutive quarters as clients use more of our investment and banking capabilities. Advisor productivity, disciplined pricing, digital engagement, and AI tools continue to expand our capacity to deliver personalized advice at scale. And that sustained organic growth leads us to global banking on slide 15.

Global banking segment benefited from strong loan and deposit growth and treasury activity, which helped offset softer investment banking results. Year-to-date, the commercial bank added more than 300 new companies and logos, and in September, we launched a Gen .AI tool designed to make prospecting and onboarding even more efficient. Revenue of $6.2 billion was relatively flat year-over-year, and net income was just under $2 billion, down modestly year over year. However, strong pipelines and the broader year-to-date performance put this quarter's investment banking results in context.

Year-to-date, global banking revenue is up 5%, net income is up 7%, and the total company investment banking fees are up 16%. The return on allocated capital was 15%. And balance sheet growth reflected the continued client momentum. Average deposits rose 6 % year-over-year to $669 billion. Average loans increased 8 % to $419 billion. And ending loans came in at $428 billion. Growth was broad-based across commercial and corporate clients. Treasury services revenue increased 10 % as we helped clients manage liquidity, payments, and working capital while creating more opportunities across lending, investment banking, and global markets.

Total company investment banking fees, excluding self-led transactions, were about $1.8 billion. Fees declined from a strong year-ago period, driven by lower advisory and debt underwriting fees. Looking forward, our pipelines remained healthy. We continue to invest in bankers, technology, and AI tools in an effort to improve research, preparation, and opportunity identification. That broad client connectivity also supports global markets, which we cover on slide 16. And here you can see solid results despite a tough comparison in our FIC credit businesses with slower trading activity this year.

Excluding DVA, revenue was $5.8 billion, and net income was $1.2 billion, both down from Q3 2025. Even so, the year-to-date performance remains a record for the firm, with revenue up 11 % and net income up 14%. Sales and trading revenue, excluding DVA, was $5.1 billion, dollars down 5% year over year it was a record third quarter for equities and it was a record third quarter for international revenue equities revenue rose 10 to 2.5 $1 billion led by prime financing and strong client activity the results reflect our investments in talent technology and financing capabilities over time pick revenue was 2.5 $1 billion down 17 FX and commodities benefited from increased client activity, lifting

our macro businesses 4%. And that strength was more than offset by lower activity in mortgages, municipals, and credit following a strong year-ago period. The expense increase may seem counterintuitive given the revenue decline, but it reflects higher transaction costs tied to the equities growth, particularly in prime financing and in Asia, reflecting our continued long-term investment and expansion. Average loans rose 5%, demonstrating stronger financing relationships and connectivity across markets, global banking, and wealth management. With the business segment's results covered, let's finish with All Other and some closing thoughts on slide 17.

All other reported a loss of $1.4 billion, and that obviously includes the $1.2 billion regulatory settlement charge, which is not tax deductible. Excluding the regulatory settlement charge, all other shows a loss of $153 million, compared with a loss of $103 million a year ago. The overall effective tax rate was 23%, and excluding the regulatory settlement charge, the adjusted effective tax rate was closer to 20%. Let me close then with some key takeaways from the quarter.

Customers continued to spend, supporting a resilient U .S. economy, while wealth clients brought in assets to us and relied on us for advice. Business clients kept spending, borrowing, investing, and growing, and institutional clients remain active globally, even though at a slower pace. Those trends were evident across the company and drove another solid quarter. Our pipelines and our client conversations reflect the same confidence we have in the economy, even as clients keep a close eye on geopolitical uncertainty.

Our balance sheet and capital remain strong, and we continue to invest in technology and develop AI capabilities to support long-term growth. This quarter demonstrates the strength of our franchise and the value of our diversified business model. With that, I'll say thank you, and we'll stop now to take your questions.

If you'd like to ask a question, press star 1 on your keypad. To leave the queue at any time, please press star 2. Once again, that is star 1 to ask a question.

And we'll pause for just a moment to allow everyone a chance to join the queue. Our first question comes from Chris McGrady with KBW. Please go ahead. Your line is open.

Oh, great. Good morning. Brian or Alistair, on the capital outlook, you talked about modest balance sheet growth. I'm wondering if you could dig into your assumptions between growth of the balance sheet and returning of capital, balancing the CET1 and the TCE ratio. Thanks.

Sure. Well, first, I'd say if you look at the course of the year, we've obviously supported all the client growth that we've seen with the capital that we generate.

And if we look at where we stand today, we've obviously got a considerable amount of flexibility on capital, just recognizing that we're at 10.9 % CET1 and a reg minimum at 10%. We also generate substantial capital. So if you look at this quarter, for example, Chris, we supported $34 billion in loan growth. We obviously had a regulatory penalty. We saw rates go up 85 basis points. We paid an increased dividend and we bought back $6 billion in shares.

So we've got a lot of flexibility with the earnings that we generate to balance exactly what we've been doing through the course of this year and over the course of time. Always our priority is going to be support the clients and the growth. We know we have to support the regulatory minimum and the dividend. And then whatever is left, we're going to return to shareholders. So no change.

Okay, great. And then on the operating leverage comment, Q4 heard you there, but could we revisit 2027?

You gave us a pretty good NII update. I think the guided investor day was 200 to 300. Any changes of how you're feeling about that going into next year?

No, no change there. We obviously had a very good first half. Q3 was slower, and we're back on creating operating leverage in Q4. I think as we get into Q4, Chris, I will likely provide guidance for next year, but it's not going to change from the 200 to 300 based on what we see.

It could be higher, but we'll see as we get closer.

We'll move on now to David Ciavarini with Jeffries. Your line is open.

Hi. Thanks for taking the questions. wanted to touch on the NII guide of 8 % plus looking out to next year. I was curious on the drivers behind the improvement. Is it all rate-driven or anything else driving that improvement?

No, it's not all rates. Rates are obviously a small component of that, but same drivers as this year, really, David.

We've seen a little more normal deposit growth this year, and particularly where we've seen it is in non-interest bearing. So if you look at the non-interest bearing in consumer or you look at the non-interest bearing in global banking, that's returned to something a little more normal. You know, we'd always thought deposit growth should be in kind of the 4 % to 5 % in a normal type economy. And that's kind of where the non-interest bearing is now over the course of the last year over year.

So that's number one. Number two, the pricing rotation is slowing. so we've seen, for example, consumers flattened out. It's now grown six quarters in a row. Wealth management, same thing. The loan growth has kind of averaged $20 billion a quarter over the course of time. We don't see that slowing at this point in time. And then we've talked about we benefit from fixed-rate asset repricing, most notably in the auto loan and the residential mortgage portfolios, but also in our mortgage-backed securities and our cash flow swaps.

and then in the last quarter just increased both floating rate yields and fixed rate yields. So do rates help us as we look into 2027? Yes, but it's the core underlying growth in deposits and loans that help us. And then I think we have to recognize in 2027 if rates go up, we would expect global markets, it's liability sensitive. It's entirely possible that global markets will go down. But remember, we continue to add loans in global markets, and we continue to invest in global markets.

So that will offset that just a little bit. The gains in banking are going to more than offset that. That's the core part. The core banking book is going to be stronger in 2027 and 2026. Yeah, to be precise, the 8 % includes effectively a drag on markets because it hasn't grown for the last couple of quarters. It's been relatively flat. So it's an all-in number overcoming that, just to be clear.

Great. Thanks for that.

And on the consent order, are there any constraints, or does this impede business operations in any way as we look forward?

Just repeat your question one more time. I'm sorry. I was writing a note to myself. Go ahead.

Sure. Just on the consent order, are there any constraints on the business? Does it impede your normal business operations at all?

No, there's no asset cap here. So there's nothing there. And then in terms of it won't crowd out anything either because we've invested the technology and we've invested the people that we feel like we need to get the work done.

So that's in the run rate. We've made the decisions we need to. We've added the resources we feel like we need. So it should not impact our clients in any way.

Great. Thanks very much. Thank you. We'll move next to Manan Gosalia with Morgan Stanley. Your line is now open.

Hi, good morning. On the consumer side, you noted that consumers continue to spend and consumers are healthy, but maybe you can give us some more color on what you're seeing there with short end rates moving higher, higher for longer gas prices.

Are you seeing any signs of pressure, and are there any changes that you're making at the margin in terms of where you're leaning in or leaning out?

Let's separate two things. One, on the credit quality, our underwriting standards are consistent, the 5 % growth. And credit cards is with the same underwriting standards, and you can see the stats very strong. The charge-offs there, 3 % change. So we feel very good about that. Any other consumer loan quality metrics continue to be strong and improved.

So in terms of seeing any stress in the consumer, absolutely not in terms of credit quality. Then if you go to the balance in our accounts, they're growing. And we look at the paychecks, the direct deposits coming from employers to our consumers, we see those growing across the three segments of income. We have low, medium, and high, and we see the low having picked up. So that all bodes well. When you go to actually what their activity is, as we said on the slide, it's 5 % more spending this year than last year.

And, yes, gas spending is up 20-odd percent. When you look at the credit and debit card spending only, that does crowd out. As you look at some of the online data, you can see the gas spending and the inside stores spending is still growing in the convenience stores, but not quite at the rate that it was. So it crowds out a little bit, but frankly, it's really different stories for different types of people. In the overall positioning, the rest of the spending is very strong at the 5 % and on entertainment and other categories that you see there.

Got it. And then if you could give us some more color on the positive operating levels for next year, what are the key drivers? Because clearly you're dropping more of the NII growth to the bottom line, so that's certainly a positive. But if you could talk about some of the levels that you have on the expense side, and if you could clarify that the 200 to 300 basis points is on the adjusted expense number for 2026, excluding the settlement charge.

Well, I think that's the best way to look at it. because we wouldn't view that as being a repeated. We view that as a one-time. It's not a core operating expense, so I think you've got to adjust for that. But yes, we still feel like 200 to 300 basis points is generally speaking the right kind of a zone. We put that out for investor day through the medium term. We'll get into what we want to guide for 2027 when we get into the fourth quarter.

But you've identified the first thing, which is NII growth, a lot of it drops straight to the bottom line. And that's really important. That's a very powerful driver for our company. And then, obviously, we've got some terrific opportunities to continue to grow the fee businesses as we have consistently invested there. So we've got a good opportunity across the board, we feel like, whether it's wealth, global banking, and global markets, to keep driving the fee site. So that we feel good about.

And then on the expense, we've got a pretty good track record of headcount management all the way through this year. So if you look at what we've done in terms of what's the main driver of expense for any business, 60 to 70 % of it is headcount. We've done a nice job of managing headcount with discipline all year. We're going to maintain that management discipline into next year that allows us to create the operating leverage that we're talking about.

The final thing I'll just say is we obviously benefit a great deal from the fact that we've got a consumer business, a wealth business, small business, medium-sized business, large businesses, and investors. And the interconnectedness of those, the flows of business that go between them, is another thing we've highlighted at Investor Day presentation and afterwards, and another area of additional growth for us that we continue to explore.

We'll move on now to Ben Gerlinger with Citi.

Your line is now open. Please go ahead.

Hi, good morning. I just wanted to double check. You have the full year NII and the next year is also strong. And then you also say that non-interest-bearing deposit growth has been healthy. So are you kind of assuming that non-interest-bearing deposit growth continues to be healthy despite the three additional heights your forward expectations include? And if so, can you also impact some of the deposit data you might be assuming in next year's NII?

Yep. So first, with respect to non-interest-bearing, yep, we're assuming low single digits for deposit growth broadly. And we're anticipating that we can continue to grow non-interest-bearing deposits as we have done over the course of the past year. Remember, whether rates go up by 25 basis points or not, at some point, non-interest-bearing deposits are impacted more by inflation and GDP. So we ought to see continued growth in non-interest-bearing deposits through the course of time.

A lot of the rotation of rates took place when rates went from 25 basis points to 4.5. We've been in that environment now for three or four years. There's been a lot of time for consumers and wealthy clients to sort of settle into that environment. So, yes, we anticipate continued growth in our deposits. In terms of deposit betas, obviously, we came from 4.5 % down to 3.75, 3.50. Now we're retracing steps. I would anticipate it'll look the same going back up as it did coming down.

The areas to watch continue to be, obviously, in consumer. it's about CD pricing. In wealth, we tend to pass along pricing with interest rate hikes and cuts. And the same thing is true in global banking. When the Fed raises rates, we're typically passing that through to our clients. So there'll be no change in our perspective on the way back up as there was originally, nor in the way that we think about it on the way down.

So no change there.

Thank you. We'll move next to John MacDonald with Truist Securities. Your line is now open.

Thanks. Good morning. Brian, I was hoping you could give a little perspective in terms of the OCC and FinCEN orders, like how it gets to this point. Is it kind of a misunderstanding of what regulators are asking for or disagreement on how to address the issues they're asking for in your processes, just some perspective on how it comes about and your lessons learned, takeaways that we should have from this.

Look, at the end of the day, I think we have agreed to call this a settlement and move forward, and so we are doing it. So I think at the end of the day, we understand what they need us to do. We're deep in the process of remediating. Just for example, this quarter, a couple $100 million plus in remediation costs for that effort. So it's been substantial in thousands of employees. So we have a clear understanding of what we need to do.

We're doing it. We'll complete it. And it is the focus of management to get it cleaned up. Beyond that, there's not a lot to talk about in terms of our processes and our capabilities, but we're busy working away and have been for the last several months and quarters. This settlement resolves the penalty that was in the 2024 cease and desist order, and that was what took time is to kind of get the negotiations around all that.

But the work started with PACE back then. And, you know, it's something we build up and are going to do, and as we move forward we'll get more efficient at it, and it will improve in the operating dynamics.

Okay, thank you. And then, Alistair, that was helpful context on the levers you pulled for capital management this quarter. I just want to clarify as you look ahead what metrics you're going to be managing to and kind of which is governing.

I think you're going to triangulate maybe, is it CT1 of 11-ish and then also triangulating to TCE of 6-ish?

Well, first thing we're going to do is wait for the final rules because we're anticipating those coming out in Q4. That will be important in terms of just clarifying exactly how and what we're calculating. I think it will also be helpful in terms of clarifying what the transition period looks like, John. So we just have to consider that as we see that later this quarter.

And then the reason that we look at both CET1 and tangible common equities is because we have a series of different constituencies, and we have to manage all of them. So it's important for us just to keep an eye on all of these various metrics, and we're balancing at any given time capital, liquidity, earnings as we make our decisions. But I'll go back to this point. We've got a lot of flexibility on capital right now. You saw what we could do in Q3.

We generate a lot of capital. That gives us a lot of flexibility going forward, and our priorities remain the same. Okay.

We'll now move on to Jim Mitchell with Seaport Global Securities. Your line is open.

Hey, good morning. Alistair, just on just thoughts, I appreciate the 2027 commentary on NII. And just it sounds like I just wanted to confirm that it sounds like markets related NII could be down from 26 levels, which would imply that X markets NII should be north of 8%.

I just wanted to confirm that. And then when I think about your commentary around operating leverage in the past, if that flows to the bottom line, that SQL does tend to push you towards the higher end of the operating leverage range. Not trying to put words in your mouth, but just trying to think through those puts and takes. Thanks.

I agree with both broadly. I think both statements are probably true. The first one in terms of, yeah, we'd anticipate global markets in an environment where rates, If rates go up another three hikes, that's liability sense of it is, but we just have to recognize we continue to add balance sheet there over time, so it just gets bigger, which tends

to help NII. And then also we're adding loans, so that matters also. In terms of global banking and the banking book broadly, yes, that would imply then that that would grow faster than 8%, so I think you're right. And then second, yes, we intend to drop as much of this to the bottom line as we possibly can, and that tends to be very good for operating leverage. But again, I don't want to get drawn into that right this second because we want to look at that as we go through the fourth quarter, and then I think we'll give guidance next year.

But the point is we're not coming off of our investor day expectations, and if you look at operating leverage over the course of the past couple of years, we've tended to do better year after year. We're positioned well for next year.

Okay, yeah, great. Right. And then maybe just on FIC trading, you noted kind of higher rates hurt the micro businesses. Now, was that most negative marks or was the slowdown of volume? Because just trying to see if this pressure could linger or could we see a snapback if rates stabilize?

Yeah. So generally speaking, we tend to benefit a lot from the fact that we're really big in credit, mortgages and munis. Those are great leading franchises for us. It just happens when rates go up 85 basis points in a quarter, that tends not to be good for those businesses. Clients tend to slow their activity. It's not good for asset prices. So it's largely a client activity thing. We haven't seen the same kind of a performance, meaning we haven't seen rates behave the same way in Q4.

So, you know, we're moving on to the fourth quarter, having gone through the third, and we retain leadership in those big businesses of ours. Okay. Thanks. Appreciate it.

We'll move on to Mike Mayo with Wells Fargo Securities. Your line is open.

Hi. In this period of AI and AI deployment, you know, where can that take you guys? I see revenues per employee year-to-date are up 10%, and you would think with all the tools at your disposal that you'd be able to take that much higher.

So I know I've asked this question before, but AI is moving so quickly, and I think the banks have to keep up so much that I thought I'd ask it again. So if you –

Mike, I think so one just set the stage. If you look year over year, the total expense base was up $1.2 billion, and the headcount was down 3 ,000 round numbers. In the $1.2 billion, $450 or so million of that is wealth management incentives with revenue growth.

About $300 of it is in the markets business, the BCE, and that leaves, you know, say $400 left, of which a couple 100 million plus in the third quarter were two things, remediation for the AML and remediation for the Mithos implementation. So the overall expense growth absent that was a couple $100 million, maybe three, on a base of 17 and change last year. So you think about that, how do we maintain that kind of 1%, 2 % expense growth with all the investments we're making, we're opening five branches in Milwaukee this month and things like that, more headcount, front-climb facing, and that's by engineering.

both through engineering process through AI application, et cetera. So you see it already in the numbers, and we expect to continue going forward, and we expect that the mythos remediation costs run down because we added 1 ,000 extra staff to work on that, not in the head company and consultants. You expect the orders get implemented. But what continues to recur will be that leverage you get from on the core expense base. So NAIs help us. We're about 130 different projects implemented.

All of them have a payback in their very detailed projects. None of them are huge contributors. Overall, the benefits are two to three times over time of the expense you're giving out. We expect that number to go from the $250 ,000, $300 ,000 this year to $700 million next year in terms of projects we put in the pipeline. And, you know, a key one of those is in the development of technology, which is $4 billion and change a year, we're 10 % more efficient.

So next year we get 10 % more work for the same cost. And so, you know, we're going to continue to invest in driving the growth in the franchise. And AI is a major part of that. Say $300 million going to $700 million, headcount down by 3 ,000, 1.5 % year over year. Managers down by about 5 % in that. And production teammates that are doing the client-facing work are actually up here. So we feel very good about the operating dynamics.

And even the expense base we see grew in the third quarter, you can point to the things that are purely capital markets, revenue-related items, and or things that will disappear over time from the expense base and be replaced by expense that does more for us.

All right. And then just a separate question. Brian, this is, I think, the 17th year of you being CEO, and I just was wondering about your thoughts on a successor. How much longer do you plan on remaining CEO?

What qualities do you look for in a successor? And for a successor, would you look outside the firm, and why not, right?

It's the board's decision. Ultimately, our job as a manager is to tee up the talent in this company, which there's a lot. we work on it all the time because I could get hit by a truck tomorrow too Mike so this company's success is due to the 209 ,000 people out there working every day and there'll be a great leader for it next and the board will make the decision when the time's there but we feel very good about the team we have and the leadership we have in the company Alright thank you You'll be the first

to know Mike when I decide Alright thanks Thank you.

We'll move on to Ken Uzden with Autonomous Research. Please go ahead. Your line is open. Ken Uzden,

Thank you. Good morning. Big picture question on the balance sheet. Alistair, last quarter you talked about working on balance sheet efficiency, and it seems like the last couple quarters you've done what you've said in terms of really taking down the wholesale funding part of the balance sheet with an offset in NIM.

I'm just wondering if there are any offsets to that in terms of either how much you can make in trading as a result of that. Does it change your intermediation potential? And any other thoughts you have about where the average earning assets goes from here in a totality perspective? Thanks.

Yeah, so those are obviously two different decisions. the markets business we're going to support with the balance sheet and the capital that they need to drive profitable growth.

They've done an excellent job over the course of the past three or four years! of growing and improving returns. Q2, I think, was a great example. It was a really extraordinary opportunity. We took advantage of that. We gave more capital because the returns were terrific in Q2. In Q3, you know, returns aren't quite the same. We don't have the same client activity going on. So markets, we're going to keep investing in. We're going to keep giving balance sheet.

We're going to keep supporting the clients because it's an important growth opportunity for us. The second question is more just how do you manage short-term wholesale funding, and the direction of travel for us is down. You know, generally speaking, deposit growth plus paydowns of securities as they come due is there to support loan growth. And every time that deposits plus paydowns is greater than loans, it allows us to just pay down a little bit of short-term wholesale funding.

So, look, most of the NIM improvement is coming from repricings and profitable deposit and loan growth over time, and a little bit of it is this short-term wholesale funding, but the two things are separate. They're not linked in any way. Okay. Okay. Got it. And then if I could come back to this.

I was just going to add to that. Think about a 15 basis points improvement from 2 % to 2.15. You have 15 basis points on two improvement on a $3 1 trillion balance sheet.

That's the efficiency of what Alistair is describing coming through. So you're replacing low-yielding securities with much higher-yielding commercial loans and consumer loans, you're also ending up with deposit growth with 5 % non-interest-sparing and overall a couple percent. So your mix is even improving there. And, you know, to your colleague's question a while back, zero-rate deposits and low interest savings and checking are zero in any environment for weight growth, and the deposit balance keeps growing irrespective of the higher-rate environment.

So that dynamic is really why we see this march from 215 towards 230, really just taking place as we look out over the next several quarters here. That's a really important dynamic because if you go back to the 6 % TCE ratio, that gives you a chance to really push the returns on a relative size that gets you the 16%, et cetera. So that's what we've been working at is that efficiency balance sheet because of the dynamics we were in as liquidity, we pushed the size up, and now we're bringing it back down.

The markets business has a balance sheet they need to run the business. They can have more if they put it to work with good returns. It's completely unrelated to the efficiency we can get with the rest of the balance sheet.

Okay, understood. Thank you. And then just coming back to the third quarter markets results, as you mentioned, Alistair, just that there weren't as many opportunities. One of the peers yesterday talked about that fourth quarter could still be down, you know, meaningfully for them sequentially just based on what normal seasonality is.

So I know this might not have been like the typical quarter, but can you just help provide any perspective on, you know, what you think versus the 5.1 in the third quarter, what your overall view of markets might be for the fourth quarter, just, you know, given what happened in the third and what normal seasonality might do in the fourth. Thanks.

Yeah. Yeah, so we tend not to guide for any quarter in markets, recognizing that it's very, very challenging to forecast that business in particular.

Third quarter, as I mentioned, we were obviously hurt by our mix. We have strength in credit and mortgage and munis. so you'd sort of think if that was an extreme bear market for a quarter that moderates which it has done through the first couple weeks we wouldn't see the same impact in the fourth quarter now the fourth quarter obviously has seasonality but those two may offset one another and at the end of the day the markets business has done a really nice job of 18 or 17 quarters in a row of year-over-year growth.

So they're looking forward to the fourth quarter. We're looking forward to the fourth quarter. I think there'll probably be less seasonality this year than in prior years, just based off of the way third quarter turned out. But we don't predict because we're not great at predicting global markets performance in any quarter.

That's good color. I appreciate that, Alisher. Thank you.

Thank you. We'll move on now to Matt O 'Connor with Deutsche Bank. Your line is open.

Good morning. It seems like the loan growth accelerated towards the end of the quarter, both based on the H8 data that we can all see, and then also your spot loan growth was is a lot stronger than average. Anything to read into that beyond just kind of, you know, quarter-end noise?

No, I don't think there is. The H8 data bounces around, as you can see, and, you know, we have things like lending to warehouse, mortgage lenders that go up and come down.

But if you look at it, sort of get away from that kind of volatility, the really core aspects, meaning middle market grew across the board in most of its segments. And the business banking franchise, which the team's done a good job, Sharon Miller team's done a good job getting to grow again. It's balanced. The small business grows. The credit card grows. Those are, you know, they may come in ebbs and flows, but generally they're stick-to-your-ribs type growth.

And so that sets us up nice for next quarter. The business that come in and out are more the high-end businesses because, you know, a loan, a bridge loan gets taken out or the warehouse and stuff. So most of that volatility is around that, and the core businesses, it just keeps coming at us each month, which is terrific.

Okay. And then a bigger picture question. As we think about this rising rate environment and the deposit betas, I feel like a lot of banks are assuming it's similar to what we saw a few years ago when rates went up.

But I also feel like the loan and deposit environment is totally different because last environment, when rates were going up, loans were paying down and everybody had excess deposits. And now, you know, loan growth is quite solid, and I think most people are expecting it to continue, and everyone wants to fund it with deposits. So I guess the long-winded question is, you know, isn't there a risk that deposit pricing, you know, picks up more than maybe you and others have assumed just because of more loan growth and, you know, therefore more deposit competition?

You know, I think Alistair mentioned earlier, we have $2 1 trillion in deposits and $1 1 trillion, $2 1 trillion in loans, so there is a lot of room to grow loans without thinking about needing to raise money to fund them. And within that, we have that really all sitting in cash, short-term securities, and then the held and maturity portfolio is running off. So each day, week, month, we have $9 billion a quarter, to $36 billion a year just out of the mortgage payoffs, which are holding constant.

And so there's plenty of cash to fund up the mortgage balance. You look year over year, fund up the loan balance. You look year over year, you can see that in the balance sheet growth. So there's a lot of room in us. We're far different from most people because we're $2 1 trillion and $1.2. That loan-to-deposit ratio is far less. And so, as Alistair said, we ran off high-rate funding. We place CDs from our clients' money in other people, you know, so that we take our clients' money who want higher rates, and we give it to banks who pay them higher rates because they need the funding.

So it's just not something we need to reach for. And I think leave aside, you know, rates down a little bit, up a little bit. The nominal rate environment, if you think about it across the last few years, we're growing deposits from a low of 1.8, I think, after post-pandemic. We hit 1.8 and a half, something like that, up to $2 1 trillion plus. The pricing discipline has remained, and if you look at the page on deposits slide 7, you see it's 149 basis points in an environment which is 3.5%, 4 % around you.

So this is core money and movement and core transactional accounts for consumers, small businesses, wealthy clients that is growing and very stable. So we don't see the dynamic because we have a lot of room to grow loans without having any pressure to raise funds for them. We have a lot of runoff of fixed-rate assets that can help fund that. And on top of that, you know, the deposits grow, and they're very advantaged. So 149 basis points against the current rate environment is a pretty good place to be.

And then on top of that, what's different from us than most, if not all, competitors is the efficiency on the consumer side relative to that deposit base. So that's that cost of deposits. That gives us a chance to make money on a consumer that is very strong.

Okay, thank you. We'll move on now to Erica Najarian with UBS. Your line is open.

Hi, good morning. Thank you for squeezing me in. I just want to apologize in advance.

I have three questions. I'm going to ask short questions, but I think it's important given the stock opened down 8%. Number one, just a clarification question on NIIX markets. Alistair, given your comments on markets NII being down, I would essentially assume that core NII would be up around 10 % year over year in 2027, in line with what J .P. Morgan said yesterday. Is that about the right geography?

Well, look, we don't guide. I was asked to, we don't guide the two differently and independently for a variety of different reasons.

I was asked the question earlier, do you think global markets could be down next year with respect to three or four rate hikes? One that just happened, three to come. The answer is yes, because it's liability sensitive. But again, I'm just reminding people they continue to add loans and we're likely to just continue adding balance sheet. So markets piece, yes, may be down. So that 8 % is including markets. So that would tell you that the number is likely higher for the core banking book, but we don't break it out because things move around and they go between and we manage it for the entire company.

So I think directionally that's how you should think about it. We may provide more guidance around what the exact number looks like as we get into Q4, but we're probably not going to break it out between the two.

Thank you. And the second question is, you know, down 7 % implies, I think, to the market that this is more than just the results, that there's sort of a confidence issue, perhaps deepened by the consent order. I guess, you know, a compound question, and I apologize.

One, are there any incremental expenses that we should expect coming out of the third party, you know, review that needs to happen? appreciate that this has been an issue since the season desist in December 2024. And, you know, given that expenses have come in higher than expected, you know, what would give you, how would you instill confidence in investors that you could do 200 to three, you know, the high end of 300 basis points of operating leverage next year, much less 200 to 300 basis points?

Okay. So look, on the expense, I think we've tried to be as clear as we possibly can that we've ramped up significantly the people required to handle the consent order work. We've been working on that for some time now. We've also tried to be clear that we've ramped up the technology spend required. So we feel like that is in the run rate. And just remember, Erica, we started the year with 3 ,000 more heads than we have currently, just to give some idea.

So we've been able to do that within all going on underneath the surface by repositioning people with the productivity gains we've seen. So the expense side, I think, still holds together there. The operating leverage, we've said we intend to deliver 200 to 300 basis points through the medium term. We haven't changed from that. I think as we get into Q4, I'll give you a better sense for what that looks like in 2027.

And finally, on the capital, on January 1st, 2027, you're set to step up a G-SIB surcharge, which would raise your minimum to 1050.

As we think about your shareholders have enjoyed about $6 billion in buybacks per quarter, and it's been supportive of the stock. As we think about the intersection of strong capital generation, sort of a TCE constraint at 6 % and, you know, that G-SIB surcharge step up with, you know, the potential for, you know, reform to be finalized, you know, how should we think about how you're, is it business as usual and buybacks over the near term close to that 6 billion number?

Or are we waiting for, you know, the finalization of G-SIB to see whether or not, you know, the, you know, They'll treat your G-sub surcharge calculation only prospectively or retroactively to prevent that step up.

All right, so there's a lot to unpack there. We don't guide on share buyback for lots of different reasons. It's definitely business as usual in terms of how we think about that equation, with one exception. We need to wait for the final rules.

I know we're all desperate for the final rules. I'm desperate for the final rules. but we don't have them yet. We need to understand first, what are the rules? How is it going to work? And then we need to understand the transition period. I think in your question, there's an assumption that the current, which will soon be the old rules, prevail around where capital might go. That may be the case. That may not be the case.

We have to wait and we have to see. That having been said, if you look at this quarter, again, what did we manage to do? Well, we're looking at both tangible common equity and CET1. We've got plenty of flexibility on the CET1 number because we're 90 basis points above the regulatory minimum. And on tangible common equity, just think about it, this quarter, rates went up 85 basis points. We dealt with a regulatory penalty at the end of the quarter.

We added $34 billion of loans to support our clients. We paid the dividend and bought back $6 billion of shares. That gives you a sense for just how capital generative this company is every quarter. So none of that changes, Erica. We just have to see how the quarter develops. We have to wait for the final rules.

Thank you for taking all my questions.

We'll move on now to Scott Seifers with TD Cowan Securities. Your line is open.

Thanks, guys. I appreciate you taking the question. I know you've touched on the IB Outlook at least a bit, was hoping maybe just a little more. It's been such a strong year in the aggregate, but I think we're all fixated on this more recent pause in activity. Can you sort of speak to either what you all are discussing internally or with clients regarding anything that would kind of help distinguish between what's just hopefully a temporary pause and as we all adjust to higher rates and something that might prove potentially more lasting?

Well, the starting point is just to remind ourselves that after nine months, our investment banking fees are up 16 % year-to-date. So, the activity level, generally speaking, is pretty good. Is the third a little softer than the second? Yeah, a little. Does a move in interest rates of the magnitude that we saw impact transactional activity from our clients? Yes, that does happen. And obviously, there's a period in volatility like that where buyers and sellers just need to readjust valuations and expectations.

So that always happens. But if you look at our businesses generally, we can see from the loan growth activity across the commercial side that the CapEx cycle continues. We know from the investment banking pipelines that they remain strong and our team added more in the way of pipeline in the quarter. So it feels to us like clients all around the world are active. We've got a good U .S. economy supported by the consumer and by the AI CapEx.

And there's underneath it a lot of capital requirement from these AI companies and the whole environment that surrounds them. We've been a very active participant in that. So we remain optimistic on investment banking. We've got a world-leading franchise in capital markets. I think we were third in announced M &A in the third quarter. So that tends to mean good things going forward. So we're pretty constructive, and we'll see how the fourth quarter develops. All right.

Perfect. I appreciate that. I think that should do it for me. So thank you very much.

We'll move next to Steven Chibak with Wolf Research. Your line is open.

Hi, good morning, and thanks for squeezing me in here. Maybe to start, Brian, I was hoping you could address some of the recent concerns on Muse or Argentic AI as potentially driving more yield-seeking behavior, the potential risk of flight for more idle consumer deposits, and whether you can create barriers that actually explicitly preclude agentic access, which could potentially help dampen the pace of sorting activity while also providing some additional layers of security to your customers as well.

I think those are two different questions. One is we're working with various agent providers and others to, like we worked with some of the aggregators to make sure that the customer is in control of the decision, the human remains in the loop before money is moved out of their account and items like that. So that safety and security, you know, look, we have the banking system has been the source of transactional accounts for people forever. And that safety and security people have knowing they can make a payment.

It will go through the system. It will be credited to the person they're making the payment for. They can receive payments. They have access 24 by 7. They can send money out, Zelle payments, et cetera, all over time. They can do wires right from their phone. But it's all safe and secure in the environment, and I think that's the key. And so what we in the industry and others are working on is with these providers saying, hey, make sure that the human stays in control because what we don't want is a lot of decayed, you know, transactions, for lack of better terms.

So that's completely separate from the question. The question of people optimizing deposits comes down to what a customer puts money with a bank for. And today a customer can get a money market fund rate of 4 % plus. Today the customer can get a rate from us of 4 % in their money market funds, et cetera, either off balance sheet or on balance sheet based on, you know, what they want to do. And so why their checking balances continue to grow, that's their transactional money that they're in motion, they're making all their payments with.

They have to keep that account active. But, you know, and so optimizing that with a penalty being transactions not going through, being not paid and or overdraft penalties and or other types of issues is not the optimization. They've already optimized their cash that they put with us for investment purposes. and we got $280 billion of deposits for our wealth management customers, all of whom have a lot of money by definition. And if they wanted to seek higher rates, they could put it in their account structure and our advisors would do it for them into the market into cash there.

And there's a lot of cash in their investment accounts. So I don't see where the agent's going to change that dynamic and the risk of it making adjustments at times when it doesn't know what the consumer is doing tomorrow or the consumer has written a check or the consumer has done other things, I think it will settle out. So we're not worried about it. We have a great company. Our Eric and others are capable of helping consumers on an agentic basis.

We believe strongly that the human in the loop because humans control their money and should control their money. And it will work through. But the environment of higher rate available funds for deposits in our company, whether it's humans or general humans or wealthy humans or commercial clients, it has been there, has always been there. And frankly, since the money market started 40 years ago, there's always been an off-balance sheet alternative, for example, and you see what happens.

So we're very confident in our deposit prospects, and we're very confident in the application of our technology is actually will be what the customer really wants because we are talking to them all the time about that.

Thanks for all that color, Brian. If I could just squeeze one quick clarifying question, there's been lots of discussion around the market's performance. There's also been a lot of focus on having to manage to multiple constituencies on capital. There was a lot of speculation intracurridor that efforts to manage to a 6 % TCE may have weighed on market's performance in 3Q, as evidenced by the balance sheet contraction in this segment.

and was hoping you could speak to that linkage of how managing to a 6 % TCE target informs your willingness to deploy more balance sheet in the markets business or frankly, any other areas that are just more leverage versus RWA intensive.

It has no bearing at all. The simple proof of that is year over year, the markets balance sheet is up and the revenues down. And so they're not, you know, so the return opportunity is there because of customer activity when you're fixed income, both in the capital markets area, which leads to trading, plus in the support for investing clients area.

If you're fixed income dominated and rates go up and the clients step back, that's why the balance sheet wasn't needed. They're up significantly in the second quarter, and they gave some of that back, but there's no constraint on their growth if they can get the returns, and that's what Alistair said earlier. So the point is that we support that business. It's up several $100 billion over the last few years, And we expect it to continue to grow, but they've got to get the returns as they're growing.

And when customers stop cold like they did the last quarter, that happens. It's irrelevant to the overall cap of the company because you can see the tangible common equity ratio was flat quarter to quarter. And the market's contribution of that flatness was – and that's where the extra billion to hit. And the market's change was relatively minimal in the scheme of $3.5 1 trillion of assets.

A helpful caller, Brian. Thanks for taking my questions.

We'll move on now to Vivek Janazia with J .P.

Morkin. Your line is open.

Thanks. I want to follow up on two questions. Let me start with the first one. Brian and Elster, the question that was just asked on the TCE ratio, how firm is that 6 %? How much are you willing to let that go down? And under what environments?

It may drift down with outsized growth in a quarter, but it's not like 6 % is perfect and 5.99 is not. It's much more flexible around that.

But the real thing we talked about, Vivek, earlier in the call in multiple cases is there's lots of metrics around capital. We're waiting for new capital rules, Alistair said that multiple times, to ensure what happens there, and it's an interface between the two that you've got to work through. But the reality is on the TCE, there is lots of optimization with a lot of excess capacity to lend $800 billion worth and a lot of that not needed for liquidity and a runoff of the securities portfolio that can, even within that $800 billion, which can be repositioned.

We've got lost room to grow within the balance sheet and push the efficiency of balance sheet up. And so that metric will not constrain our ability to continue the consistent buyback principles of dividends, business growth, and all the current earnings goes back. And then secondly, how we run the company and grow the various businesses that have calls for capital.

Thanks on that one. Let me just turn to the second one that I want to follow up on.

As Erica mentioned earlier, there's a confidence issue, which is reflecting your stock down over 7 % this morning. Brian, it's obviously a surprise when you talked on the January 25 call, you talked about how everything was already in the run rate for fixing this issue, the AML issue. Yet clearly you had a huge charge this morning. It's not that you can't absorb a billion to, but obviously it's a reputational and confidence issue. What should we think about?

How should we get confidence that this is really in the run rate? Is there a timeline that you can give us some that we should look to would give us some update on you know how far you've had a deliverable that was due and it is meeting requirements? What is that next timeline so we know that it's actually now truly behind us as opposed to the risk of more charges is have more expenses.

We just resolved the penalty aspect of that, which is in the order.

And we have, if you look at the cost across all the quarters, basically, you know, 18.5-ish is the last three quarters, 18.6 down to 18.5, and we're telling you it's relatively flat. So it's in the run rate. It's thousands of people. We'll reposition people from other units as we get the efficiencies to this, and then they will let the headcount drain down. And so it's in the run rate you can see, and I just gave some statistics to one of your colleagues.

So we're very confident that we're on the course. The key was to get agreement to what the resolution was and that we have. We went back and forth on that a little bit earlier in the year, and now it's clarity as to exactly what the metrics, et cetera, they want to see. We file a lot of SARs, et cetera, and we just had to be clear about what the metrics they were looking for under a new regime that modified the programs and the role sets.

We'll move on now to Glenn Shore with Evercore ISI. Your line is open.

Hi there. Thanks. Thanks. Follow up on the fixed income markets front. I do think you have a great, excuse me, corporate munis and mortgage business, and the rate move was weird in the quarter. I get all that. So my question is, have you been pushing to build rates, currencies, and commodities to be as big and broad as the micro franchises, just so you don't have this imbalance from time to time that will always happen in markets.

Well, I should have said that earlier, Glenn. I mean, I feel like that's been a core discussion that we've sort of laid out over the course of the past two or three years. If you date back a while ago, Jimmy first started talking about we want to fill the gaps in our franchise. And when we talk about investing in people and technology and balance sheet, what we're trying to do is take the strengths that we have, use those, continue to add, And then we want to invest in some other pieces.

So, you know, we happen to have a bigger fixed income shop than we do equities. We know we can continue to invest in the equities business. As you point out, we feel like we can continue to do more with clients around the world in rates and foreign exchange and commodities. So this is one of the reasons that we stood up at Investor Day and said we see growth in all of our lines of business because this is an important contributor to us.

And we've got pretty good growth opportunities in those areas. So yes is the answer. We've known that for a while. We continue to invest there, and I think you should expect to see us continue to grow.

Okay. I appreciate that. Thank you. Thank you.

We'll move on now to Gerard Cassidy of RBC Capital Markets. Your line is open.

Thank you. Hi, Brian. Hi, Alistair. Hi, there. Can you guys share with us, I noticed in your credit area, asset quality, I think it's slide 12, you show us the reservable criticized, utilized exposure, about $19.9 billion, down 25 % year over year.

Can you share with us the trends that drove that number lower? I know, Alice, you talked about the consumer credits in great shape. We all see that. But what's driving these numbers this way? and you think those trends continue into 2017?

Well, this is our commercial metric, so it just takes into impact the lending we've done across the commercial loan categories. And we've got pretty broad-based improvement. I'd say one of the bigger areas of improvement over the course of the past year has been commercial real estate office.

We're at the very tail end of that now. the ResCrit is I think down 50 or 60% in that one area so that's been an important contributor but when you're talking about a decline like this i .e. an improvement like this in ResCrit it's obviously broad-based it's helped a great deal that the consumer is so strong and that the economy is strong so that that that is just another piece of that evidence Gerard that the economy is in good place at this point.

In terms of 2027, I'd say this ResCrit number is pretty low relative to even pre-COVID numbers. I think this is the lowest we've had since COVID. So can it improve? Yes. But if you look at the charge-offs today in commercial, they're really, really low at $220 million for the quarter. So can they go a lot lower? I mean, maybe a little lower but I think we feel good about 2027 we don't necessarily see any change right now to the underlying credit quality but it's a really low number at this point

very good and then as a follow-up and this is not necessarily an easy question to answer but clearly the economy and we're all benefiting from the

boom and AI and capital expenditures we all see about the hyperscale is what they're spending. Have you guys been able to get your arms or frame out what kind of indirect exposure Bank of America might have to the food service companies that are going out to these sites that are being built or the lodging owners that are housing people that are building these sites? Is there any secondary derivative analysis that you guys can do so that when the AI boom slows down, those businesses probably will be impacted at some point.

Any thoughts on that?

I think, Gerard, the last part of your question kind of hits the point, which is if a chunk of growth and the question of how big it is, you can get different economists and different people to argue, going on this year is due to AI activity. and that were to slow down, that would slow down sort of what is apparent AI but also could have ripple effects through construction, staffing, and all the things you labeled.

So I think that would be a general economic move, and I think right now the nominal economy growing 5 % plus inflation down to 2 % plus by our team. There's a lot of nominal activity, and that would slow down. The question then would be would inflation slow down and other things around, and how much, any other day, how much unemployment it would cause, which would be the ripple effects for the economy. If you think about new claims for unemployment, the last four weeks I averaged 190-something, which is lower nominally than prior to the pandemic, which was less people working in the United States.

So people are employed. We can see that. They can see them getting more money. And so the question would be what would be the effect, and we always are looking about every individual customer in terms of where the revenues come from in a commercial underwriting. Do they have a concentration of customers that they're beholden to, and if those change, how does that affect them as part of the underwriting? In other words, the strength of the cash flows, the diversity of the cash flows, et cetera.

So let's take into account. And you know our credit quality is something in the commercial side and the consumer side both, but especially commercial side that is very durable through COVID, through other ups and downs, commercial real estate. Remember a few years ago, you all thought we were going to – a lot of commercial real estate didn't turn out to be true because the underlying underwriting we do is strong, and you should expect that that's going on through all our portfolios on a given day.

Thank you, Nell. I look forward to seeing you guys at BAB in November in Boston. Thank you, Brian. Thank you, Nell. That's all right.

At this time, there are no further questions in queue. I will now turn the meeting over to Brian Moynihan.

Brian Moynihan So I want to thank all of you. Just as you think about themes for the quarter, the key is we resolve the government discussion in the AML area that penalties paid in the third quarter.

The expenses are in the run rate. And secondly, well, the markets activity, because of our strong business mix towards fixed income, hit us. We still made a lot of money trading this quarter. We made it very few days below revenues, so we feel very good about it. As we look forward, as Alistair said, we expect that we may not see quite the seasonal drop we've seen in past practices. But the key for Bank of America is diversity in businesses.

So on a normalized basis, we are at $8 billion plus, $3.5 billion in the consumer business, $2 billion in the commercial lending business, $1.5 billion in the wealth management business, all of which had strong growth in revenue, strong growth in organic activity, great credit quality. And you see that in the overall growth in deposits, loans, and importantly, an energy income and the confidence we have going forward of both the projected growth and an energy yield.

Thank you, and we continue to drive this company for the benefit of our clients and you.

This brings us to the end of today's meeting. We appreciate your time and participation. You may now disconnect.